Minimal data for a defined material enquiry

1. Information you provide

The enquiry form may collect your name, business email, phone, company and the material brief you submit. A useful brief may include fiber or yarn form, denier/dtex, material route, test method, end use, quantity and timing. Do not include unnecessary personal information, confidential formulae, account credentials or sensitive personal data.

2. Technical information

Standard operational records may include request time, browser or device information, referring page, network information and basic security logs. These records help deliver pages, diagnose errors, prevent abuse and maintain the enquiry function. They are not presented as a customer, production or commercial database.

3. Why information is used

Information may be used to receive and route an enquiry, understand the requested material context, reply when appropriate, protect the service, comply with law and document consent or communications. Submission does not prove that a specific product, site, sales office or authorized representative has received or accepted the request.

4. Data minimization and retention

Only information reasonably required for the stated purpose should be retained, and only for as long as needed for enquiry handling, security, legal obligations or dispute resolution. Retention periods may depend on the receiving service and applicable law. Users should request the current applicable retention detail before sending regulated or sensitive information.

5. Sharing and transfers

Data may be handled by service providers needed to operate hosting, security or communication functions, subject to appropriate terms. It may also be disclosed when law requires it or to protect rights and security. This page makes no assumption about a global office network or cross-border transfer route; the responsible recipient and applicable notice must be confirmed for the specific interaction.

6. Cookies and preferences

The service may use essential storage required for security, navigation or form operation. If analytics or optional technologies are introduced, the applicable notice and controls should identify their purpose. Browser settings can restrict storage, although this may affect functionality.

7. Your choices

Depending on applicable law, you may request access, correction, deletion, restriction or objection, and may withdraw consent where consent is the basis. Identity and authority may need verification. Rights are not absolute and an explanation may be provided where a lawful exception applies.

8. Security and contact

Reasonable safeguards are appropriate, but no internet transmission is guaranteed secure. Use the contact page for privacy questions and identify the submission or page concerned. For interactions with Indorama Ventures Public Company Limited on its original corporate services, consult the current privacy notice published on the original corporate website.